Privacy Policy

Introduction

Welcome to https://denver-dissociative-disorder-therapy.denvermentalhealthcare.com (hereinafter referred to as “Denver Dissociative Disorder Therapy,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we handle data when you interact with our website, applications, services, and products, ensuring compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
Utah, Connecticut, Virginia, South Africa’s, and other relevant state privacy laws.

Scope

This policy covers all aspects of our digital presence, including our official website, mobile applications, online services, and any other platforms or tools we may offer that link to this Privacy Statement. However, please be informed that it does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your personal data, including but not limited to:

Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for service provision and customization.
Website Visits: Information is gathered when you interact with our websites, such as page visits, IP addresses, browser types, and referring URLs.
Communication: We may reach out to you via emails, calls, or text messages (SMS) for various purposes, including newsletters, appointment reminders, and customer support.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services:

Account Information: This includes your user name, login credentials, and profile details you provide when creating an account.
Payment Details: We securely process payment information for services or products purchased through our platform, including cardholder names, card numbers, expiration dates, and CVV codes.
Financial Data: We may collect financial records to facilitate billing, accounting, and tax purposes, ensuring compliance with relevant regulations.
Purchase History: Details about your purchases, such as order numbers, items purchased, and quantities, are recorded for order fulfillment and analytics.
Mobile Device Identifiers: Unique device identifiers or IP addresses can be used to improve our services and tailor content.
Location Data: With your consent, we may access your location data to provide location-based services or personalized recommendations.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve; this may include your name, contact details, and review content.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms, such as your public profile information.
Product Interaction: We track how you interact with our products or services, including views, clicks, and purchases, to enhance user experience and personalize content.

Data Collection Methods

We obtain personal data through various means:

User input forms on our website or applications
Automated technologies, such as cookies and tracking pixels, for analytics and personalization
Third-party services that provide us with aggregated or de-identified data to enhance our services

Cookies and Similar Technologies

Denver Dissociative Disorder Therapy uses cookies and similar technologies to improve user experience and gather analytics:

Strictly Necessary Cookies: These are essential for website functionality, ensuring secure access, and maintaining session information.
Preference Cookies: We use these cookies to remember your preferences, language settings, and customization choices.
Analytics Cookies: They help us analyze user behavior, track website performance, and provide personalized content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary, considering legal, tax, accounting, and business requirements. Upon no longer requiring the data, we securely delete or anonymize it to prevent reidentification.

Security Measures

The security of your personal information is a top priority. We implement robust organizational safeguards and security measures:

Employing encryption for data at rest and in transit to protect sensitive information.
Engaging secure third-party processing partners who adhere to strict privacy and security standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
Erasure (Right to be Forgotten): Under certain circumstances, you may request the deletion of your data.
Restriction: You have the right to restrict the processing of your data in specific cases.
Data Portability: Some jurisdictions allow you to receive your personal data in a structured, commonly used format.
Objection: You can object to certain or all processing activities based on legitimate interests.
Non-Discrimination: You are protected from unfair treatment due to the exercise of your data privacy rights.

To exercise these rights or for any data-related inquiries, please contact our Data Privacy Team using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date, ensuring you are always informed about how we handle your data.

Contact Information

For any questions, comments, or requests related to this Privacy Policy, data privacy, unsubscribe, or general inquiries, please contact us:

Email: contact@denver-dissociative-disorder-therapy.denvermentalhealthcare.com
Address: [Our Physical Address]